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There are many freelancer platforms out there, so what makes Pangara different?

Pangara is unique in many ways. First, all of our developers have passed our rigorous 4-step qualification process. They belong to a very selective network in Vietnam.
Secondly we offer support from local teams, meaning that support is simply a click or a quick call away.
To top it off, we offer top developers at truly affordable rates.

You say that you qualify all of your developers, what does that mean?

At the core of our platform is our 4-step qualification process. We test:

  • Cognitive abilities
  • English skills
  • Technical skills
  • Communication skills
  • Work ethic and motivation

All to ensure you will only work with the best of what the market has to offer!

Is it really risk-free?

We’ll always offer you a 14-day trial with 100% money-back guarantee.
If you’re not happy with the work conducted by the developer, you can cancel the assignment and get your money back. We are that confident in our freelancers’ quality.

You, as the client, own all legal rights to everything created by our developers.

I’m worried about my IP. How is it protected?

When all of our Pangara developers are qualified and added to our network, they sign a general NDA as well as an agreement with clauses covering IPR. You as a client can also provide your own specific NDA, if you wish. But rest assured, your IP is 100% safe with us.

How it Works
I have an idea about an application or a website I wish to develop, but I don’t have any technical skills. Is Pangara still a valid option for me?

Definitely! Pangara should be your first choice. We’re aware that it’s hard to know exactly what technical skills a freelancer is supposed to have, how long the assignment might take, etc.
Therefore, our experienced staff assists you to ensure your project specification is well crafted. This is just as important for us as it is for you. Next, we’ll start looking for the perfect candidate and present you with viable options. If you need any help along the way, we’re there.

After posting a request, how long is the wait time to receive options for available candidates?

We always strive to have a strong number of skilled developers available to start on an assignment with short notice. In most cases, you should expect to receive the first round of suggestions within three working days. If you work with niche programming languages, it may take a bit longer.
But we’ll always keep you in the loop so you are aware of the status.

Can I call and talk to a real person? Or are you one of those anonymous platforms?

Sure, give us a call! We appreciate having clear communication with our clients. This is how we want to work. All of our founders have built successful companies before, and our experience speaks to the concept that constant client interaction is one of the major keys to success.

Feel free to stop by if you are in Malmö (Sweden) or Saigon (Vietnam). We have great coffee!

Are there any upfront recruiting or contractual costs for me as a client?

No, you pay for the hours your freelancer works, nothing else.

Our Developers
What happens if I'm not satisfied with my developer?

We always try to give you the opportunity to receive, review and interview more than one candidate per assignment. And you, only you, have the final say in whom you choose to contract. Given this, we are aware that things don’t always end up the way they are planned.

If something happens during the length of the assignment, we are here to assist you and help you find a new freelancer for you to reach your project goals.

What happens if I'm not satisfied with a Pangara Talent?

We always try to give You the opportunity to receive, review and interview more than one profile per assignment. And you, only you, have the final saying in whom to contract.

Given this, we are aware that things sometimes don’t end up the way it was supposed.

If something happens during the length of the assignment we are here to assists you, and normally we will find a new freelancer swiftly for you.

What level of English can I expect from my Freelancer?

We test all Freelancers on their English skills before they become a Pangara Talent.
This means that they have good oral English, and good to excellent written English.
You will not have any problems to interact with a Pangara Talent.

Do you offer Freelancers from other countries than Vietnam?

At the moment we are focusing on Vietnam, due to the level of English, their technical skills and the vast numbers of available Freelancers. In the future Freelancers from other geographical areas will be available as well, but at the moment only Vietnamese Freelancers can become Pangara Talents.

What kind of tools and equipment do the Pangara Talents have?

All Pangara Talents are expected to have a computer, good internet access and a skype name.  We also recommend a Tool Set that will help with the communication between you and your Pangara Talent. If you wish to use other tools, it is totally up to you, our Pangara Talents will adapt to your environment.

How does the payment process work?

We invoice you in the beginning of the month, and you the terms are 10 days net. All prices are in USD. Currently you pay via Bankgiro if you are located in Sweden, or via Bank transfer or PayPal if you are located outside of Sweden. We will soon offer more options!

What happens if the invoice seems to be wrong?

We give you the opportunity to review the time report from the Pangara Talent before we send you the real invoice. Hence, you will always have the opportunity to react in time. If something looks strange on the time report, please contact us asap and we will settle this with the Pangara Talent. Normally it is just a misunderstanding or a typo, and we can swiftly correct this.

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How does it work?

Pangara is a platform that connect freelancers and clients. We act as a middle man and help our clients to find the best freelancers for their jobs and we help the best freelancers (Pangara Talents) to find challenging and well paid jobs.

As a freelancer you need to be one of the top tech talents in South East Asia. To verify this, you must pass our qualification process. This starts immediately after your registration and if you pass you will become a Pangara Talent.

As a Pangara Talent you get access to the clients’ job posts and we will proactively help you to find cool and challenging jobs. When you are on assignment we will help you with time reporting and invoicing so you can concentrate on things that motivates you. You will get your payment through Payoneer, a well-known and renowned global payment service. After the job your efforts will be evaluated and you will be able to add those evaluations to your profile in order to strengthen your brand.

What differs Pangara from other freelancer websites?

The main differences are:

  • Pangara is only for the top talented freelancers. By joining Pangara you have a very strong position against our clients, they know that we only have the best. This increases the chances very much for you to work with the most interesting assignments and clients.
  • Pangara has strong local presence, both in Vietnam and at the clients’ geographical location. This makes Pangara trustworthy and we can offer you a better support and understanding.
  • We pay you very competitive rates.

By joining us you will build a long lasting and high quality brand, making your freelancer profile as strong as it can be.

How do I get a job?

Getting a job, or assignment for one of Pangaras clients is of course the key of our offer to you as a Pangara Talent. This work in two ways, you can apply to all jobs that are posted at Pangara and our Talent Manager team will search for the best candidates for the jobs. If you working an assignment for one of our clients and the assignment is almost over, you can apply for another our posted jobs. We will help you to have an unbroken chain of assignments.

Of course, you need to be qualified as a Pangara Talent first. So if you not a Pangara Talent yet, just go for it and apply on www.pangara.com

Do you qualify your clients?

Yes, we do. When we meet our clients or when they register at Pangara, we always check their financial situation and that they have all necessary documentation in place.

How can I maximize my chances to get a job?

In the selection process we are mainly looking for the combination of technical skills and attitude. Here are some hints that you should follow in order to maximize your chance to get the job:

  • Apply to the job posts immediately, don’t wait!
    Apply only to jobs that you feel motivated.
  • Motivation is a very important in order to achieve the level of expected result to the client
  • Make sure that your professional profile is updated
  • Be honest when describing yourself and your skills in the professional profile
  • Spend some effort to the fields Short introduction and Hire reason. Make sure that it is clear in the text why you are the best candidate for type of jobs that you want
Do you have other benefits than interesting jobs?

Yes! Becoming a Pangara Talent means that you are will become part of an exclusive network of Freelancers.

Pangara will have gatherings where you are welcome as a Pangara Talent.

We will also introduce more and more nice perks soon, you shall always feel special when you have become a Pangara Talent!

Become a Pangara Talent
How does the qualification process work?

The qualification process is the guarantee that you as a Pangara Talent belongs to the very best, the 2% top tech talents! Being a Pangara Talent is an exclusive brand and is protected by our unique qualification process. The qualification process starts when you apply and register for Pangara Talent. Our system and a Talent Manager will guide you through the different steps in the process:

  • Create a professional profile with sufficient skills.
  • Interview with one of our Talent Managers. Before the interview you will perform a cognitive test.
  • Technical challenge as a work assignment
  • If you pass, you’ll become a Pangara Talent and will be offered well payed and interesting projects from our clients.
If I don’t pass in the qualification process, can I apply again?

Of course, it’s our true belief that all people improve over time. If you doesn’t pass the process you are most welcome to apply again after about 6 months.

What is a cognitive test and why are you using them?

A cognitive test, or GMA test is a well-known and established way to see how well a person can handle complex work tasks in a complex environment. This kind of a test is common at our clients when they recruit persons that will do advanced and complex work. As a Pangara Talent you will:

  • Work with Software Development
  • Work remote from the client
  • Use another language than your native one
  • All those three elements are complex work tasks or demands.

This will strengthen your professional profile a lot, increasing the possibilities for us, and you to work with very interesting and challenging jobs for out clients.

How do I become a Pangara Talent?

To become a Pangara Talent and one of the very top tech talents in South East Asia, you need to go through a qualification process. The process consists of a number of steps testing your skills and abilities in different ways. All results and data is of course handled with confidentiality. Just go to http://pangara.com/employee/register, fill in the fields, click Sign in and you are on your way!

Does it cost anything to be a Pangara Talent?

There are no fees for applying to Pangara, go through the qualification process, be a Pangara Talent in our network or get access to all job posts. You will pay a small fee for Payoneers services – please read more on their webpage to find out more than that.

Except for that there are no fees involved!

What does it take to pass the qualification process?

The qualification process is designed to find the very top tech talents, the top 2% of the available freelancer network in South East Asia. So yes, it is hard to pass. In order to do so you need very high basic skills within your expertise and also the motivation and correct attitude for working as a remote freelancer. The last but not least, you need to have very good English in both verbal and in writing.

Your profile
How can I build my Pangara brand?

Your brand as a Pangara Talent will continuously evolve. When you have been contracted and worked for our clients, they will evaluate your efforts and you will be able to show these results on your profile. It is you that decides what evaluations that will be shown on your profile. All test results in the professional profile will also be shown, govern the quality of being a Pangara Talent.

Keep your professional profile updated, this is the actual tool for us to show the clients your expertise and skills.

How can I design my professional profile in the best way?
  • Make sure that your professional profile always is updated
  • Be honest when describing yourself and your skills in the professional profile
  • Spend some effort to the fields Short introduction and Hire reason. Make sure that it is clear in the text why you are the best candidate for type of jobs that you want
  • Describe only things that are relevant, in a reasonable text length
  • Try to focus not only on your knowledge and skills, but also on motivation and personality. The two later attributes are important for the client
Can I get access to the client’s evaluation of my work?

Yes, you can. You will get access to them in your Pangara account when they are performed and you can add them to your professional profile to strengthen your brand as a Pangara Talent.

During a project
What is important when working with Scandinavian clients?

Scandinavian clients are very open to work remote and with foreign freelancers. There are some key success factors when working with Scandinavian clients:

  • Open and honest communication. Always ask if you don’t understand and always let the client know if there is any difficulties or risk for delays.
  • Take initiative. Scandinavian clients expect that you are self-driven and take initiatives, just let the client know your intention and go for it!
  • You are part of our clients team! This is important, use collaboration tools to build up the relationship with the client. Don’t get invisible, use your tools not only for job related issues but also for social activities. One example is to send a “Good morning” every day to the team.
  • Quality. Both in work result and work related activities, e.g. be at time for meetings and be prepared.
What is important when working remote as a freelancer?

There are some good best practices to follow when you work as a remote freelancer.

  • Communication. Always be very clear about what you expect of the client and how you have understood your tasks. Keep the client and other team members informed of what you are doing and if there are any problems.
  • Go the extra mile. Making an extra effort in your tasks is both expected and highly appreciated. The Client will love you if you do this, and you will get great references and more work via Pangara!
  • Create a good working place. Especially if you sit at home. It’s important to have an efficient and good working place so you have the endurance and ability to keep high focus on your tasks.
  • Most of the communication will be in text, try always to be clear and concise in writing and be liberal in using emoticons.
  • If you are working with Scandinavian clients, follow the factors in the section “What is important when working with Scandinavian clients?”.
Who owns the IPR?

It is always the client that owns the IPR. Any exceptions must be in a written understanding between the client and Pangara Talent.

Do I get any support when I work with a project for a client?

You will always get support and help from us during an assignment for a client. Examples of support can be time reporting, payment, and if to support you if there will be any misunderstandings with the client. However, the client is your project leader for the specific project you are working with.

What happens if I have to abort a job?

Of course, it is never good to abort an ongoing job but somethings things happen that is out of control. An advice is to never abort a job in favor for another job, this will hurt your brand significantly and will make it harder for you to get new jobs.

If you need to abort an ongoing job, tell this to both the client and Pangara support immediately. Since you are working on important projects for the Client we immediately have to take action, and try find a solution that limits the harm.

Contract & Payment
How does the payment work?

Pangara use Payoneer, a well renowned global payment service to pay our Pangara Talents. This means that you must open an account at Payoneer in order to achieve payments from Pangara. You can find more information on Payoneer home page www.payoneer.com.

When you are working for a client through Pangara, you will time report the hours that you have worked in the time report form in your Pangara account. After that Pangara will create an invoice based on your hours and/or expenses. This is actually your invoice and by doing this you don’t need to create an own invoice to send to use, fast and easy! Before we send it to the client we send it to you per email. When receiving the invoice, you have two days to check if it’s correct. After that we will invoice the client and as soon as the client has paid we will immediately do the payment to your Payoneer account.

How often will we pay you?

We will invoice the client twice a month, the 15th and the last day every month. In order to get you payment you need to submit your time report at latest the day before invoicing day.

How long do I need to wait for my payment?

We have 10 days’ payment terms towards the clients. In addition to that we keep the invoice on hold for two days before sending it to the client, this so you have time to check it. When we got our payment from the client we immediately pay out the corresponding amount to your Payoneer account, this can take 2 days at most. In total, it takes 14 days from the invoicing date until the money are on your Payoneer account.

How do you keep track of my working hours?

During your project for a client you report your hours in Pangara, there is a separate view for that when you login to your profile. The hours that you report will be the basis for the invoice that we send to the client, and we do that twice a month.

How does the contracting work?

When a client and you have agreed for a project, we have a two-way-contract structure with Pangara in the middle. You will be contracted by Pangara and Pangara will sign a separate contract with the client. The contract is based on a well-known standard contract for freelancing business. We always reflect everything between the client and the Pangara Talent with full transparency.

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